How To Add Users To Remote Access On Your Z-Box Hub
As the account owner, you decide who gets access to your smart home system for both local and remote access. Here are the instructions for adding another user to your remote access account. Multiple steps are involved in the process to protect your privacy and keep the system secure. Make sure that you have already c…
How To Edit Devices In Your Z-Box Hub
You can rename a device and add it to a room right at the inclusion process. But you can also edit and organize your devices easily in the Z-Box Hub WEB UI. HOW TO ACCESS THE ADVANCED VIEW OF YOUR DEVICES IN THE Z-BOX HUB: 1. From the sidebar navigation menu of the Z-Box web interface, go to Settings by clicking …
How To Configure Favorites In The Z-Box Mobile App
The Z-Box Hub mobile app allows you to choose your favorite device categories, rooms, and scenes and manage them from a single dashboard. You can choose the order devices are displayed in either manually or automatically via Smart Suggestions. Smart Suggestions will choose the devices that you use most often and set …
How To Download the Logs From Your Z-Box Hub
When troubleshooting your Z-Box Hub, our support team may ask you to send us your system logs for review to help diagnose an issue. Here are the instructions for accessing and downloading the logs from your Z-Box Hub. Please note that the logs are encrypted and cannot be opened by the end user; they are for developer…
Z-Box Firmware Release Notes
Here is a full list of the Z-Box firmware release notes, including all enhancements, bug fixes, and changes. Learn more about updating the firmware on your Z-Box Hub here . Firmware 5.180.17 Major Upgrade: Z-Wave Long Range Support This update introduces Z-Wave Long Range (ZWLR) support to the Z-Box platform! …
How To Add Action Delays For Scenes In Your Z-Box Hub
Here is how you can create scenes to trigger a delayed action in the block scene building tool. You can use any trigger to create your scene. For the below example we will use device base triggers and conditions: * Single - trigger, condition, or action * Group - action Triggers will activate the scenes or it wil…
How To Change Climate Zone Modes In The Z-Box Mobile App
You can create Climate Zones, thermostat schedules, and scenes to better manage temperature and air quality in the WEB UI of your Z-Box Hub ( click here to learn more). But the mobile app allows you to quickly change the temperature on demand and turn the thermostat off if needed. Here is how to access and change t…
How to Update Firmware on your Z-Box Hub
Ready to update the firmware on your Z-Box hub? Unlike other popular smart home platforms, Z-Box updates are not applied automatically and can be initiated by the end user whenever it is convenient. A change log is provided with the update so you can review all changes and updates and decide if the update works for y…
How To Access Advanced Device Settings On Your Z-Box Hub
Most Z-Wave manufacturers include a list of parameters that you can input or change to customize how the device responds to commands. The settings for your devices can be adjusted using the Z-Box web interface. HOW TO ACCESS ADVANCED SETTINGS FROM THE WEB UI: 1. From the sidebar navigation menu of the Z-Box web…
How To Organize Devices In Your Z-Box Hub
Keep your devices organized by assigning them to rooms and sections of your home. This will give you a clear view of your smart home in the WEB UI and on your mobile app. Rooms and Sections are used to organize devices to reflect their location within your home. Sections represent bigger areas in your house (e.…
