How To Download the Logs From Your Z-Box Hub
When troubleshooting your Z-Box Hub, our support team may ask you to send us your system logs for review to help diagnose an issue. Here are the instructions for accessing and downloading the logs from your Z-Box Hub. Please note that the logs are encrypted and cannot be opened by the end user; they are for developer…
How To Add Action Delays For Scenes In Your Z-Box Hub
Here is how you can create scenes to trigger a delayed action in the block scene building tool. You can use any trigger to create your scene. For the below example we will use device base triggers and conditions: * Single - trigger, condition, or action * Group - action Triggers will activate the scenes or it wil…
How To Configure Favorites In The Z-Box Mobile App
The Z-Box Hub mobile app allows you to choose your favorite device categories, rooms, and scenes and manage them from a single dashboard. You can choose the order devices are displayed in either manually or automatically via Smart Suggestions. Smart Suggestions will choose the devices that you use most often and set …
How To Set Up Your Z-Box Hub From a Computer Browser using an Ethernet Connection
We recommend setting up your Z-Box Hub from the computer browser. The WEB UI (computer browser view) is the command center for your hub - this is where you'll add, edit, and remove devices, as well as program automations and create scenes. There are two ways to configure the hub from your computer: through your …
How To Remove Devices From Your Z-Box Hub
Removing your Z-Wave device from the Z-Box Hub may be necessary if the device didn't configure properly and isn't behaving as expected. It's also a useful feature when Z-Wave inclusion fails and a device that had never been added to your hub before, refuses to pair. Rather than performing factory reset, simply put yo…
How To Change the WiFi Network For Your Z-Box Hub
If the name or password of your current network changes or if you get a new router, you'll need to update the network information for your Z-Box Hub to access your system from your local network. Please note that the below instructions are only for a Z-Box Hub that had already been set up in your local network and ju…
How To Access Advanced Device Settings On Your Z-Box Hub
Most Z-Wave manufacturers include a list of parameters that you can input or change to customize how the device responds to commands. The settings for your devices can be adjusted using the Z-Box web interface. HOW TO ACCESS ADVANCED SETTINGS FROM THE WEB UI: 1. From the sidebar navigation menu of the Z-Box web…
How To Organize Devices In Your Z-Box Hub
Keep your devices organized by assigning them to rooms and sections of your home. This will give you a clear view of your smart home in the WEB UI and on your mobile app. Rooms and Sections are used to organize devices to reflect their location within your home. Sections represent bigger areas in your house (e.…
How To Set Up Notifications In Your Z-Box Hub
Monitor your smart home in the most effective way by setting up appropriate push and email notifications. It's a great way to discreetly check in on your aging parent or prevent water damage with timely intervention on an emergency leak. You can even set up a notification for situations when a device is no longer con…
How To Create Time Triggered Scenes In Your Z-Box Hub
Create schedules and smart rules based on specific time, week day, range, or sunset and sunrise. When things happen automatically, that's one less item on your to-do list. Here are a few examples of scenes and automations when something happens based on a time trigger. Scene structure: At a specific date, time, …
