Z-Box Support
We're here to help if you run into any issues with your Z-Box Hub. You'll always hear from a Z-Wave expert within 24 hours, 7 days a week. Here are some resources to help you navigate the Z-Box support portal: KNOWLEDGE BASE Find the answer you need yourself and browse helpful tutorials in the growing Z-Box libra…
How to Perform an OTA Firmware Update for Z-Wave Devices on Z-Box
The Z-Box Hub supports OTA (over-the-air) firmware updates to help you maintain your Z-Wave devices. In case you’re missing any functionality on your Z-Wave device or it’s not behaving correctly and you identified a fix in the device change log, you can update your device. It’s recommended to perform over-the-air u…
How To Program Z-Wave Remotes And Button Devices on Your Z-Box Hub
Programming and managing button devices that use the central scene command class can be a hassle on other systems. The Z-Box Hub makes that functionality very accessible. You can assign actions to the buttons on a smart remote or a smart switch that supports multi-tap triggers either straight from the device or usi…
How To Add Devices To Your Z-Box Hub
Adding a new Z-Wave device to your Z-Box Hub is fast and simple. You can add a device using the Z-Box web interface or Z-Box Hub mobile app. If you're running Z-Box firmware release 5.172.18 or higher, you have the option to include your Z-Wave Long Range (ZWLR) supporting devices via the new Long Range protocol. Ad…
How To Create Device Triggered Scenes In Your Z-Box Hub
Build powerful automations based on device triggers where one or multiple connected devices trigger an action in your smart home. Before you start building a scene, note that there are 2 types of Device elements in the scene menu: * Single: can be used as a trigger, condition, or action * Group: can only be u…
Local vs Remote Login On Your Z-Box Hub
You can sign in to your hub in two different ways: locally from the same network as the hub, or remotely using a different network, like the mobile data on your smart phone when you're not home. These options give you the most flexibility while ensuring a truly secure smart home experience. Below, you can read about …
How Does the Z-Box Hub Compare to Other Smart Home Hubs?
Here is a quick feature comparison of the Z-Box Hub and the most popular DIY smart home solutions out there. We hope that helps you make the right purchasing decision around the center of your connected home. Questions? Just ask! Feature Z-Box Hub SmartThings Hubitat Home Assistant (JS) Expert customer s…
Z-Box Hub: First Set-Up
You can set up your Z-Box Hub using an Internet browser or the mobile app on your smart phone or tablet . In all cases, the device will need to be connected to your local Wi-Fi network . We recommend performing the first the first configuration of your hub on your computer since the WEB UI (computer browser vi…
How To Connect a Smart Speaker To Your Z-Box Hub
You can connect your Amazon Echo or Google Home (Nest) smart speakers to the Z-Box Hub using the FIBARO Smart Home integration. The FIBARO Smart Home Skill and your Z-Box Hub work together to bridge your Z-Wave devices to other smart technologies, expanding the ecosystem and adding more convenience to your every day.…
How To Create And Manage Alarm Zones On Your Z-Box Hub
Create alarm zones using your smart security devices, including sensors and sirens. Based on these alarm triggers, you can program notifications, trip other Z-wave devices, and activate existing scenes. FIRST, SET YOUR SECURITY PIN Before you start creating and arming your alarm zones, it's important that you set…
