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Home > ZZB97 Z-Box Hub > Z-Box Software > Mobile App > How To Use the Z-Box Hub Mobile App
How To Use the Z-Box Hub Mobile App
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The Z-Box Hub App is a companion to the system. You can use it to check in on your home remotely, monitor, and control devices. Take a look below to learn more about the functionality of the mobile app and where to download it from. Scroll down for new hub set-up using your mobile device. 

 NOTE: If you already set up and registered your hub from the WEB UI, when you first open the app, simply click the SIGN IN button, then click on SIGN IN OFFLINE under the blue button and use the same credentials as you created during the first set-up in the web browser to sign in. Use the Sign In blue button for remote access only. Do NOT choose ADD HUB if you've already configured your hub in the WEB UI .


Click here to learn how to organize the Favorites screen on your app.




Click here to download the Android app from the Google Play Store


Click here to download the iOS app from the App Store




Here's what you can do from the mobile app:

  • Set-up your brand new hub following the prompts on the screen (scroll down for instructions)

  • Add new devices to your hub

  • Monitor your devices and control them if needed

  • Activate preset scenes and scenarios

  • Arm and disarm your alarms

  • Organize the Favorites screen (scroll down for instructions)


Here's what you currently unable to do from the mobile app (use the WEB UI instead):

  • Program automation rules and scenes

  • Remove, edit, or reset devices

  • Add new rooms or sections for your smart home

  • Create new alarm zones or notifications

  • Add or remove users

  • Access advanced settings for the hub or your devices

  • Update firmware for your hub or end devices



While you're able to first configure your hub from the mobile app, we recommend doing it from your computer instead since the WEB UI is where all of the programming for your Z-Box Hub will happen. In case you decide to proceed with the set-up using your mobile device, please follow the steps below.


 NOTE: If you already set up and registered your hub from the WEB UI, when you first open the app, simply click the LOG IN button and use the same credentials to sign in. Do NOT choose ADD HUB if you've already configured your hub in the WEB UI .


Here's what you'll need to set up your hub from the mobile app:

1. Physical access to your Z-Box hub to access the serial number and other important information on the back label
2. Working Internet router with a local Wi-Fi network set-up
3. Smartphone or tablet connected to your local W-Fi network
4. Password to your Wi-Fi network


First, plug your hub into a standard 120 V receptacle using the supplied USB cable and power supply.

Note: If you’re using your own USB, make sure it isn’t longer than 10 feet for best results.


Wait for the hub to power up. The LED indicator on your hub will turn solid white and it will then start pulsing blue. Once the LED turns solid red the hub is ready to be configured.


Download your Z-Box Hub app:

Click here to download the Android app from the Google Play Store


Click here to download the iOS app from the App Store


Next, open the app on your phone or tablet and follow the prompts on the screen to complete the set-up:

1. Click Add new hub in the Home screen.

2. Read and accept Terms and Conditions (click on them to scroll through), then click Continue.

3. Click on Scan QR code (located on the back label of the hub) and follow the instructions on the screen in order to connect to the local network created by the Z-Box Hub (starting with ZB-xxxx). If the QR code fails to scan, follow the manual set-up instructions in the app.

4. It may take a few minutes for the hub to connect. Please don’t press or disconnect anything, don’t leave the app 

5. Next you will be asked to connect to your local network. Select your Wi-Fi network from the list, type in your network password, and click Next.

Note: WEP-encrypted or 5 GHz networks will not be displayed as they are not supported by the hub.
6. Wait for the hub to connect to your network, it may take a few minutes (don’t leave the screen). Once your hub connects, the LED indicator will turn solid green and you will be redirected to Choose Your Location screen.
7. Type in the location of your hub for the most accurate local parameters like weather information, click Next.
8. Review and adjust hub settings (time zone, temperature unit, etc.), click Next.
9. Wait for the configuration to be saved.
You’ll see a prompt that your hub needs to be rebooted, click Next to initiate the reboot.
10. Wait for the reboot to complete, it will take a few minutes (don’t leave the screen). The LED indicator on your hub will turn solid white and then it will start pulsing blue. Once the LED turns solid green, the hub is back online.
11. You’ll see a confirmation that your hub has been configured, click Next to set your local access credentials.

12. Type in your new login and password information, then click Save.
Note: These credentials can be used for local access only. We recommend you also set up remote access to monitor and control your devices outside your home network and to integrate your hub with a smart speaker for the best experience (see point 15 below).
13. When prompted, go to the Wi-Fi Settings on your smartphone and connect it to the same Wi-Fi network you selected in step 5.

Enter the password for the network and click Connect.
14. Once the phone is connected to the same Wi-Fi network as your hub, go back to the Z-Box app on your phone. It will display a message that you successfully connected with your hub.
Click Next.

15. The app will display a message that your hub was successfully configured. To enable remote access click Next and then click SIGN UP. Click on Register your ID account and provide email and password for remote access. Once done click SIGN UP.
If you’d like to restrict access to your local network only, simply click Skip. You’ll have the opportunity to enable remote access anytime in the future.

Note: Before you can log in, you need to verify your email address by clicking the link in the Welcome to ID verification message sent to the email address you used to sign up.

16. You are now ready to add devices and automate your smart home. Log in using your remote access credentials or wait to be redirected to the dashboard if you opted for local access only. If you would like to access your Z-Box hub through the Internet browser to program your smart home in the WEB UI, you'll need to make sure your computer/device is in the same wifi network as the Z-Box hub and then type in the IP address of your hub in the browser's URL window. The IP address can be found in the mobile app under More > Settings > Hub Settings > IP Address.



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